Important Information
This Privacy Policy is a source of information that explains how we, AC Commercials, as a data controller
processes
your personal data using this website or other means, including any data you may provide through this
website
when you purchase a product or otherwise interact with us.
Processing is a broad term and includes (amongst other things) collecting, recording, storing, amending,
reviewing,
using and deleting personal data. Personal data relates to a living individual who can be identified from
that
data. Identification can be by the information alone or in conjunction with any other information in the
data
controller’s possession or likely to come into such possession. The data controller decides how your
personal
data is processed and for what purpose. The processing of personal data is governed by the General Data
Protection
Regulation (GDPR).
This website is not intended for children and we do not knowingly collect data relating to children.
Information About Us
AC Commercials Ltd
Unit 11, Blackstone Road, Stukeley Meadows Industrial Estate, Huntingdon, PE29 6EF
Tel: 01480 411365
The Personal Information We Collect & Use
Information collected by us
If you have contacted us using the website form, we will have your name, email address and telephone
number (optional).
In addition, our servers, logs and other technologies may automatically collect certain information (see
below)
to help us administer, protect and improve our services; analyse usage and improve users' experience. We
share
personal information with others only as described in this policy, or when we believe that the law permits
or
requires it.
Information we collect automatically
Cookies: We may use cookies to collect information about your activity, browser or device. This data helps
us to
to understand how users interact with our website. Some of this data will be aggregated or statistical,
which
means that we will not be able to identify you individually. If you prefer, you can remove or reject
browser
cookies through the settings on your browser or device. However, rejecting or removing cookies could affect
the
availability and functionality of our services.
Device information: We may also collect information about your device each time you use a site. If you
have an
account with us, we may collect information from or about the computers, phones or other devices where you
log
into our services. We may associate the information we collect from your different devices, which helps us
provide
consistent services across your devices. Here are some examples of the device information that we collect:
- Attributes such as the operating system and hardware version
- Browser type and IP address
Log information: We also collect log information when you use our website including:
- Details about how you’ve engaged with us
- Device information, such as web browser type and language
- Access times
- Pages viewed
- IP address
- Identifiers associated with cookies or other technologies that may uniquely identify your device or
browser
- Pages you visit before or after navigating to our website
How we use your personal information
We use your information in several different ways. The table below sets this out in detail, showing what
we do,
and why we do it.
| Category of personal data |
Purpose of processing |
Legal basis under GDPR |
| Name and contact details |
Provide customer service and support by responding to inquiries |
Consent |
|
Send you information by email about our new services |
Consent |
| Contact history with the company, incl. in writing, by phone, email, social media |
Provide customer service and support |
Consent |
| Information about your phone or laptop, and how you use our website |
To improve our website |
Legitimate interests |
Who We Share Your Personal Information With
We will not share your personal information with any other third party.
Is Your Personal Data Transferred Outside The EEA?
Personal data will not be transferred outside the EEA.
How Long Will Your Personal Data Be Kept?
We will hold on to your information for as long is needed to be able to provide the service to you and
maintain
our company transactional records, or where you have given consent to contact you with offers and other
marketing
purposes, until you notify us otherwise.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent
fraud and
abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required,
even
after it is no longer needed to provide the service to you.
Your Rights In Relation To Your Personal Data
You have the following rights in relation to our processing of your personal data:
-
Right to be informed. You have the right to be informed about how your personal data is being used
- hopefully
this Privacy Notice explains it all.
-
Right to access. You have the right to access the personal data we hold on you which allows you to
be aware
of and verify the lawfulness of the processing.
-
Right to rectification. You have the right to have personal data rectified if inaccurate, out of
date or
incomplete.
-
Right to erasure. You have the right in certain circumstances to have personal data erased, also
known
as ‘the right to be forgotten’.
-
Right to restrict processing. You have the right to request the restriction of your personal data
in certain
circumstances. When processing is restricted, we are permitted to store the personal data, but not use
it.
-
Right to object. You have the right to object to any personal data processing which is based on
legitimate
interests of the controller or public interest unless there are compelling legitimate grounds for the
processing
which are sufficient to override your interests, rights and freedoms or the processing is for the
establishment,
exercise or defence of legal claims.
-
Right to data portability. You have the right to request that, in the case of automated data only,
where
possible we transfer elements of your personal data to another data controller.
-
Right to automated decision making and profiling. You have the right not to be subjected to
decisions based
solely on automated processing.
For further information on each of these rights, including circumstances in which they apply, please refer
to the
Information Commissioner’s Office (ICO) website www.ico.org.uk
If you wish to exercise any of the above rights, you can make a request to us verbally, by email or in
writing.
You will be asked for information to identify yourself showing your name and address. The information will
be
provided by us within one month of request. We may extend the period of compliance by a further two months
where
requests are complex or numerous. If this is the case, we will inform you within one month of receipt of
request
and explain why the extension is necessary.
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you feel any
part of
the processing of your personal data has not been handled in accordance with the GDPR.
Keeping Your Personal Data Secure
We take your privacy very seriously and comply with our obligations under the GDPR by keeping personal
data up
to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data;
by
protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that
appropriate
security measures are in place to protect personal data.
We limit access to your personal data to those who have a genuine business need to know it. Those
processing your
information will do so only in an authorised manner and are subject to a duty of confidentiality. We also
have
procedures in place to deal with any suspected data security breach where we are legally required to do so.
Updating This Privacy Notice
We will regularly review and, where necessary, update the privacy information in this Privacy Notice. Last
reviewed
08/07/19.
